Car service quotation template for garages in Oman

A clear quotation is the first thing a customer sees from your garage — and the document they will compare your final invoice against. Here is what a good car service quotation contains, and a simple layout you can use.

What to include

• Your garage: name, phone, address, and VAT number if you are VAT-registered
• Quotation number and date, and how long the price is valid (for example 7 days)
• Customer: name and mobile number
• Vehicle: plate number, make, model, year and current mileage
• The problem as the customer described it, and what you found
• Services and labour, each on its own line
• Parts with quantity and unit price
• Discount, if any
• Subtotal, 5% VAT and total in OMR, to three decimals
• Notes: warranty, parts that may need replacing later, expected time to finish

Example layout

Prices are only an example.

Get approval before you start

Never start work on a verbal "OK". Get the approval in writing — a WhatsApp reply, a signature, or an online approval. If you find more work during the job, send an updated quotation and get it approved again. This one habit prevents most arguments at the counter.

Turn the quotation into the job card and invoice

Once approved, the quotation should become the job card, and the job card should become the VAT invoice — without typing everything again. That's where most garages lose time and make mistakes.

Frequently asked questions

What should a car repair quotation include in Oman?

Garage details and VAT number if registered, customer and vehicle details (plate, make, model, mileage), a list of services and parts with quantity and price in OMR, any discount, the 5% VAT amount, the total, and how long the quote is valid.

Should labour be shown separately on a garage quotation?

Yes. Showing labour separately from parts makes the price easier to understand and avoids arguments when the final invoice comes.

How do customers approve a quotation?

Get approval in writing before starting work — a signature, a WhatsApp reply, or an online approval in a customer portal. With Autopilot MS the customer approves the quotation in the garage's customer portal.